FAQ


OUR PRODUCTS

How are your products so affordable???

Beautiful aesthetics, luxury and quality is often overlooked in a world obsessed with expensive prices. Everyone pays for a little logo from a well known brand while the quality remains the same when they buy another brand. At Buzz Trends, we provide astonishing design with extreme quality at an affordable price.

MY ORDER

What's My Order Process?

Your order is processed as soon as you make your order. Your shipping details will be sent 1-5 business days by one our employee. If you have any question send us an email at support@buzztrends.co.

Will I get an email with my order details?

Yes! We will send you an email as soon as your order is placed summarising all details.
If you need to change the shipping address, sizing, or anything else please let us know within 24 hours of placing your order, otherwise we can't guarantee it will be changed as it may have been shipped out.

What payment methods are accepted?

We accept all major credit cards from any country including:
Visa, Mastercard, American Express, Dankort, Discover, Cirrus and more.
Certain Visa and Mastercard Debit cards are accepted.
We also accept Paypal.

My order won't go through, help!

Ensure that the billing address you entered matches that of your credit card.

Still not working? Try placing the order through Paypal

If you're still having trouble shoot us an email: support@buzztrends.co.

Can I get a discount?

We have a ton of items on sale where you can scoop up a good deal! Especially when we email you! Certain products have discounts too, so please keep a lookout for those.

Can I track my order?

Sure! We'll send you an email once your order ships and include the tracking ID with instructions for how to follow it.

Oops - I put the wrong shipping address!

If you need to update your address, send us an email at support@buzztrends.co within 24 hours of placing your order and we can change it for you.

The item I want is out of stock. what should I do?

Don't worry. As much as we try to have as much inventory as possible, it might happen that one of our product is out of stock. Send us an email at support@buzztrends.co and we'll get you one as soon as we can!

How do I change or cancel my order?

Please let us within 24 hours of a cancellation, if not you'll have to wait until your product arrive and ship it back to us! We will make sure to respond as soon as possible at support@buzztrends.co.

What is your return policy?

You will get a full refund if the watch comes with quality issues or is broken. You are also eligible of replacing the watch within 7 days. If you have any question, send us an email at support@buzztrends.co.

I didn't receive any email confirmation?

Please make sure the email is not in your junk and that you have waited at least 15-20 minutes. If you received nothing, send us an email at support@buzztrends.co and we'll get back to you shortly.

How safe is your website?

Our online store is protected by the most up to date security firewalls to ensure all data is kept secure. We understand how important secure payment is on any online store, and our checkout process is as secure as it gets. Our site is not only McCafe Secure, but we also allow for payment’s including credit and debit card are through PayPal – the safest online payment system available. 

SHIPPING & DELIVERY

I received different pricing details in my shipment?

This situation may happen if you live outside of the United States. When shipping to customers outside of the United States we are often required to include customs costs and/or a shipment invoice in your package. The pricing details vary depending on where you live!

When will my order ship?

All items ship within 5 days. Delivery is typically 2 - 3 weeks. US and global shipping. We list the shipping time for each product page to make it super clear.

Shipping

Before you ask....we ship to every country in the world!

How much is shipping?

We offer FREE SHIPPING on all our products!

BUSINESS INQUIRY

I'm a fashion blogger, how can we work together?

If you have following on Instagram, Facebook or a great blog, please be sure to send us an email at support@buzztrends.co.

How can I be promoted on your Instagram?

Take a picture with one of our products and post it and tagging us at @buzztrendsco to get a chance to be picked for our weekly customer post!

Share a picture of you with your BuzzTrends.co product and be sure to tag us.

We'll even send you a coupon code for 25% off your next order! Email us at support@buzztrends.co with a link to the post.

Want to collaborate with BuzzTrends.co?

We'd love to hear from you. Please send an email titled AFFILIATE to support@buzztrends.co.

 

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